Abuse/Neglect / Posted 1 year ago / 547 views
The Florida Abuse Hotline accepts reports 24 hours a day and 7 days a week of known or suspected child abuse, neglect, or abandonment and reports of known or suspected abuse, neglect, or exploitation of a vulnerable adult.
To make a report you can –
Report online at https://reportabuse.dcf.state.fl.us/
Florida Relay 711 or TTY 800-955-8771
Fax your report to 800-914-0004
If you suspect or know of a child or vulnerable adult in immediate danger, call 911.
Legislation, signed by Gov. Rick Scott, requires any individual who suspects that a child has been abused by any person to report that to the Florida Abuse Hotline. Any allegations a child was abused or neglected by a caregiver will be investigated by the Department of Children and Families, while allegations of child abuse by someone other than a caregiver will be accepted at the Hotline and immediately electronically transferred to the appropriate local law enforcement agency where the child lives.
Penalties for those who suspect a child is being abused but fail to report it have been increased from a misdemeanor to a felony. Financial penalties also have increased.
The Department of Children and Families has developed a new Web-based course specifically aimed at teachers in grades 1-12. The one hour course is titled “Identifying and Reporting Child Abuse and Neglect” This course satisfies the requirement specified in Florida Statute Section 1012.98(12). To view this training click here.
More than 1 million children are victims of child abuse and neglect each year, according to state child protective service agencies. Many victims don’t receive help because they are not reported to the system. These abused and neglected children span all ages, races, religions and socio-economic backgrounds. Child maltreatment includes actions that result in imminent risk of serious harm, death, serious physical or emotional harm, sexual abuse or exploitation of a child under age 18 by a parent or caretaker.
When parents can’t, don’t or won’t protect their children, the Department of Children & Families steps in to help, providing a full spectrum of services, from parenting classes and respite care to transportation and child care. The goal of the department is to keep children safe in their own families when possible.
The Florida Abuse Hotline serves as the central reporting center for allegations of abuse, neglect, and/or exploitation for all children and vulnerable adults in Florida. The Hotline receives calls, faxes, and web based reports from citizens and professionals with concerns of abuse, neglect, or exploitation on children and vulnerable adults in Florida. The Hotline assesses the information provided by the caller and determines if the information provided meets statutory criteria for the Department of Children and Families to conduct an investigation.
Protect the Vulnerable, Promote Strong and Economically Self-Sufficient Families, and Advance Personal and Family Recovery and Resiliency.
Mission: To provide quality customer service while assessing abuse and neglect, to ensure protection of Florida’s most vulnerable citizens.
Vision: To help protect children and vulnerable adults from abuse, neglect, abandonment, and exploitation.
In order to achieve this vision, the Hotline focuses on four major tasks every day:
Accessibility: Ensure the public and investigative staff can access the Hotline and receive a positive experience.
Assessment: Determine if calls meet the statutory definition of abuse, neglect, abandonment, and exploitation.
Accuracy: Provide accurate, complete, and timely reports to protective investigations staff.
Customer Service: Deliver extraordinary customer service to the citizens of Florida and protective investigations staff.
Florida Relay 711
This toll free number is available 24/7; counselors are waiting to assist you.
Phone OptionsPress 1 to report suspected abuse, neglect or abandonment of a child
Press 2 to report suspected abuse, neglect or exploitation of the elderly or a vulnerable adult
Press 3 to verify the identity of a child protective investigator who recently visited you
Press 4 for information/referrals to other services in your local area.
Be prepared to provide specific descriptions of the incident(s) or the circumstances contributing to the risk of harm, including who was involved, what occurred, when and where it occurred, why it happened, the extent of any injuries sustained, what the victim(s) said happened, and any other pertinent information are very important. Information callers should have ready includes:
Name, date of birth (or approximate age), race, and gender, for all adults and children involved.
Addresses or another means to locate the subjects of the report, including current location.
Information regarding disabilities and/or limitations of the victims (especially for vulnerable adult victims).
Relationship of the alleged perpetrator to the child or adult victim(s).
Other relevant information that would expedite an investigation, such as directions to the victim (especially in rural areas) and potential risks to the investigator, should be given to the Abuse Hotline Counselor.
For a complete list of information please see the What We Need to Know page.
To make a report, via fax, please send a detailed written report with your name and contact telephone or FAX contact information using the Florida Abuse Hotline’s fax reporting form to:
Web reporting should not be used for situations requiring immediate attention. Please contact the Hotline’s toll free reporting number if you believe a child or vulnerable adult is at imminent risk of harm.
To make a report via the Florida Abuse Hotline’s web reporting option, please gather all of your information in advance and click the following link to access the web reporting option:
Telephone reporters will always be told prior to concluding your conversation, whether the information provided has been accepted as a report.
Please do not fax multiple allegations of abuse or neglect for multiple families at a time. By submitting them oneat a time, they will likely get processed faster.