Elderly Resources / Posted 1 year ago / 537 views
The Office of the State Long-Term Care Ombudsman (Maryland) seeks to improve the quality of life for residents of long-term care facilities (nursing homes and assisted livings). The State Office certifies and trains community ombudsman who work to resolve concerns of long-term care facility residents statewide. We emphasize residents’ wishes in assisting to resolve problems.
Anyone can contact the LTC Ombudsman Program to discuss or seek assistance in resolving a problem, concern, or complaint impacting one or more residents of a long-term care facility. This includes residents, friends, family members, facility staff, and others. As the resident advocate, however, the LTC Ombudsman always seeks to resolve the concern to the satisfaction of the resident.